Privacy Policy

ConnectForceFlow respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your data when you visit our website, use our blockchain finance educational platform, or interact with our services.

We operate under the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines and follow international best practices for data protection. Your trust is essential to us, and we want you to feel confident about how your information is handled.

We collect different types of information to provide and improve our educational services:

• Account Information: Name, email address, phone number, and educational background when you register for our programs
• Learning Data: Course progress, quiz results, assignment submissions, and participation in discussions
• Technical Information: IP address, browser type, device information, and website usage patterns
• Communication Records: Messages you send us, support tickets, and feedback you provide
• Payment Information: Billing details when you enroll in paid courses (processed securely through third-party providers)

We collect this information through various means including direct input from you, automatic data collection technologies, and interactions with our educational platform.

Your information helps us deliver quality blockchain finance education and support your learning journey. Here's how we use your data:

• Provide access to our educational courses and learning materials
• Track your progress and personalize your learning experience
• Send important updates about your courses and account
• Respond to your questions and provide technical support
• Improve our platform based on usage patterns and feedback
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations and protect our legitimate interests

We process your data based on legitimate interests in providing educational services, contract fulfillment when you enroll in courses, and legal compliance with Philippine regulations.

We maintain strict control over your personal information. We only share data in specific, limited circumstances:

• Service Providers: Trusted partners who help us operate our platform (hosting, email services, payment processing) under strict confidentiality agreements
• Legal Requirements: When required by Philippine law, court orders, or to protect against fraud and security threats
• Business Transfers: In the unlikely event of a merger or acquisition, your data would transfer under the same privacy protections
• Educational Partners: Anonymous, aggregated data may be shared with blockchain industry partners for research purposes only

Under Philippine law and our commitment to privacy, you have several important rights regarding your personal information:

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days as required by Philippine law.

We take data security seriously and implement multiple layers of protection to safeguard your information:

• Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest
• Access Controls: Strict authentication and authorization procedures limit who can access your data
• Regular Audits: Ongoing security assessments and vulnerability testing of our systems
• Staff Training: Regular privacy and security training for all team members who handle data
• Secure Infrastructure: Data stored in certified, secure cloud facilities with backup and recovery systems
• Incident Response: Established procedures for detecting and responding to potential data breaches

While we implement industry-standard security measures, no system is 100% secure. We continuously monitor and improve our security practices to protect your information.

We keep your personal information only as long as necessary for the purposes outlined in this policy:

• Active Accounts: Personal and learning data retained while your account is active and for educational continuity
• Course Records: Educational achievements and certificates maintained for 7 years to support your professional credentials
• Communication Records: Support messages and correspondence kept for 3 years for service improvement
• Technical Logs: Website usage data and technical logs retained for 12 months for security and optimization
• Legal Requirements: Some data may be retained longer to comply with Philippine legal obligations

When we no longer need your information, we securely delete or anonymize it. You can request earlier deletion by contacting us, though this may affect our ability to provide certain services.

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our site to make improvements
• Preference Cookies: Remember your settings and preferences for a better experience
• Educational Cookies: Track your learning progress and course completion

You can control cookie settings through your browser, though disabling certain cookies may affect site functionality. We don't use cookies for advertising or tracking across other websites.

While we primarily operate within the Philippines, some of our service providers may process data in other countries. When international transfers occur:

• We ensure adequate protection through contractual safeguards and security measures
• Transfers only occur with reputable providers that meet international privacy standards
• Your data remains subject to the protections outlined in this privacy policy
• We monitor and assess the privacy practices of all international service providers

Any international transfers are conducted in accordance with Philippine data protection requirements and international best practices.

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes:

• We'll notify you by email if you have an active account with us
• Post a notice on our website highlighting the changes
• Update the "Last Updated" date at the top of this policy
• Provide transition periods for any changes that require your consent

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the new terms.